Cicero conducts over 100,000 interviews annually on behalf of a nonprofit system of hospitals, surgery centers, doctors, clinics and homecare providers. Studies include in-patient, out-patient, emergency room and clinic studies. Cicero works closely with the company to provide up-to-date, reliable information, using an unrivaled quality assurance process. Approximately 10,000 HCHAPS interviews are conducted as part of the larger patient satisfaction study.
In his speech to the joint session of Congress surrounding the need for improved healthcare throughout the United States, President Barack Obama applauded this company for providing high-quality care at low costs. The data collected by Cicero equips the company with the necessary information to continually drive improvements throughout their system and to enhance patient experiences.
